1. Introduction
Welcome to ΧΑΡΑΛΑΜΠΙΔΗΣ ΔΗΜΗΤΡΗΣ ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website (hosted on Vercel) and tells you about your privacy rights.
2. Data We Collect
We do not facilitate online account creation or payments. However, we may collect and process the following data:
- Communication Data: Information you provide when you contact us via our contact forms or email (e.g., Name, Email Address, Phone Number).
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, pages viewed, and time spent on pages.
3. How We Use Your Data
We use your data for the following purposes:
- To respond to your inquiries regarding our promotional products.
- To deliver our newsletter (only if you have explicitly subscribed).
- To analyze and improve our website functionality and user experience.
- To protect our site (via spam filtering and security monitoring).
4. Third-Party Tools & Technologies
We use trusted third-party service providers to run our website. These parties may process data on our behalf:
- Hosting & CMS: Our website is hosted on Vercel and content is managed via Prismic. These providers may process technical data (like IP addresses) to ensure the site functions securely.
- Analytics: We use Google Analytics (via Google Tag Manager) to understand website traffic. This data is anonymized where possible.
- Email Marketing: If you subscribe to our newsletter, your email address is stored and processed by Brevo. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email we send.
- Email Sending: Contact form submissions may be routed through SMTP services (e.g., Nodemailer/Brevo) to reach our internal inboxes.
5. Cookies
We use cookies to distinguish you from other users of our website. This helps us provide you with a good experience and allows us to improve our site.
- Functional Cookies: Essential for the site to work.
- Analytical Cookies: Set by Google Analytics to track visitor usage.
- Marketing Cookies: We may use pixels (such as Meta/Google Ads) in the future to show you relevant advertisements on other platforms.
- Control: You can set your browser to refuse all or some browser cookies.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights (GDPR)
Under data protection laws, you have rights including:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Erasure: Request that we delete your data (e.g., remove you from our mailing list).
- Right to Complaint: You have the right to make a complaint at any time to the Hellenic Data Protection Authority (HDPA).
8. Contact Us
If you have any questions about this privacy policy, please contact us at:
- Business Name: ΧΑΡΑΛΑΜΠΙΔΗΣ ΔΗΜΗΤΡΗΣ
- Address: CHR. TRYSANTHOU 59, ELLINIKO
- Email: sales@xaralambidis.gr
